Terms and Conditions
Last updated: June 10, 2025
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
- Affiliate means an entity that controls, is controlled by or is under common control with a party.
- Company (referred to as either "the Company", "We", "Us" or "Our") refers to MK Float INC, 371 W Ontario St, Chicago, IL 60654.
- Country refers to: Illinois, United States
- Device means any device that can access the Service.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Freeze and Float Health, accessible from www.freezefloatspa.com
- You means the individual accessing or using the Service.
Acknowledgment
These are the Terms and Conditions governing the use of this Service. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms. If You disagree with any part then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Product Disclaimer
Our products are for general wellness purposes only. No statements on our website have been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Placing Orders for Goods
By placing an Order, You warrant that You are legally capable of entering into binding contracts.
Your Information
If You wish to place an Order, You may be asked to supply certain information including Your name, email, phone number, payment details, and shipping information.
You represent and warrant that: (i) You have the legal right to use any payment method(s); and that (ii) the information You supply is true, correct and complete.
Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for reasons including but not limited to:
- Goods availability
- Errors in description or prices
- Errors in Your Order
- Suspected fraud or unauthorized activity
Returns & Refunds
- Refunds processed within 14 days of receiving returned Goods
- Non-refundable items:
- Products requiring a prescription
- Custom-made or personalized items
- Perishable goods
- Opened hygiene-related products
- Digital products that have been accessed
Goods must be returned in the same condition as received, including all packaging and documentation.
Prices and Payments
The Company reserves the right to revise prices prior to accepting an Order. All Goods purchased are subject to a one-time payment through available methods (Visa, MasterCard, Amex, PayPal, etc.).
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company shall be limited to the amount actually paid by You through the Service or $100 USD if You haven't purchased anything.
To the maximum extent permitted by law, the Company shall not be liable for any special, incidental, indirect, or consequential damages.
"AS IS" Disclaimer
The Service is provided "AS IS" and "AS AVAILABLE" without warranty of any kind. To the maximum extent permitted, the Company disclaims all warranties, whether express or implied.
Governing Law
The laws of Illinois, excluding its conflicts of law rules, shall govern these Terms.
Changes to These Terms
We reserve the right to modify these Terms at any time. For material changes, We will provide at least 30 days' notice. Your continued use after changes constitutes acceptance.
Contact Us
If you have any questions about these Terms:
- By email: medical@freezefloatspa.com
- By mail: 371 W Ontario St, Chicago, IL 60654